Looking for part-time, overnight front desk agents. Schedule is 2 days a week, including weekends and holidays, with shifts beginning at 11pm and ending at 7am. Knowledge of computers and phone etiquette preferred. No previous hotel knowledge is required.

Job Duties:

• Maintains an inventory of vacancies, reservations and room assignments.
• Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
• Knows room locations, types of rooms available, and room rates.
• Registers arriving guests and assigns rooms.
• Manages and resolves all guest complaints in a professional and courteous manner.
• Processes guest check-outs and handles monetary transactions.
• Maintains customers’ privacy.
• Maintains a high level of professional appearance and demeanor.
• Sets up and maintains breakfast during designated breakfast hours, replenishing stock as needed.
• Performs other duties as assigned.

Job Types: Full-time, Part-time

Schedule:

• 8 hour shift
• Day shift
• Night shift

Work setting:

• In-person

Work Location: In person